- Your e-mail address
- Your credit card and payment information
- Your ability to access, edit and delete your Personal Information
- Confidentiality and security
- Contact information
This policy covers how FilmSoul.com ("FS", "we", "us", "our") treats the personal information that FS collects and receives from its website visitors and members ("you", "your"). This policy covers the website http://www.FilmSoul.com and all pages on its domain name including all other TLDs.
FS collects and stores your personal information when you visit our website, create an account, login, make a purchase, or contact our support team for help. We automatically receive and record your personal information on our servers from your web browser, including your IP address, cookies set by FS, and the page you request. We use this information to analyse and improve our website and business and provide a better user experience.
We do not rent, sell, or share your personal information with any third-parties. The only persons with access to your personal information are high-level FS employees on a "need-to-know" basis.
We reserve the right to disclose your personally information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.
In the event FS is acquired or merges with another entity, FS may transfer your personal information to the new entity.
Your e-mail address is used to contact you on a transactional basis. For example, we will send you an e-mail when you sign up for your membership, make a purchase, request a lost password, and so forth.
Your e-mail address may be used to send you our newsletter featuring website updates. You may adjust your e-mail settings and opt-out of receiving certain types of e-mails in your "My profile" page.
FS itself does not process credit cards, and FS does not collect or store complete credit card information. We rely on trusted third-party payment processors, providers, and gateways to process transactions for our website. We do not have access to your complete credit card information.
Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies may record information as user accesses on one webpage to simplify subsequent interactions with that website by the same user, or to use the information to streamline the user's transactions on related webpages.
Cookies make it easier for a user to move from webpage to webpage and to complete transactions over the Internet.
We use session ID cookies which make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
We also use persistent cookies which remain on your hard drive for an extended period of time. Persistent cookies may be used to store your login information and preferences.
Most major web browsers are set up so that they will initially accept cookies, but you may modify your computer's preferences to issue you an alert when a cookie is downloaded, or to disable the ability of third parties to download a cookie to you. If you reject cookies, you may still use our site, but you may have to re-enter your username and password more often and you may experience some other unexpected browsing inconveniences.
Other companies do not have access to cookies set by FS.
You may access, edit and delete your Personal Information in your "My Account" page. Despite the foregoing, and even though you have deleted your Personal Information, we will retain in our files certain data such as information used to resolve disputes, troubleshoot problems, comply with credit card merchant banking and association agreements, enhance security, reduce fraud, comply with Federal and State law, or to enforce any agreements, policies, and rules governing your use of our website.
Removed information also may persist in backup copies and/or other users' caches. If you have any further questions about your personal information, please Contact Us.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We limit access to your personal information and e-mail address to employees who we believe reasonably need to come into contact with that information.
If a minor has provided us with personal information, a parent or guardian of that minor can Contact Support and we will remove this information from our existing files.
If you have questions or suggestions, please Contact Support: support@FilmSoul.com
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